About Us

About TempAid

TempAid Cold Chain Packaging manufactures a complete line of temperature-controlled solutions designed to maintain temperature stability for the pharmaceutical, pharmacy, and laboratory sectors. As an affiliate of Rapid Aid, the company has been delivering hot and cold solutions for over 40 years. Rapid Aid and TempAid currently produce hundreds of millions of units annually.

Manufacturing Capability

TempAid, a Rapid Aid Corp. division, has over 45 years of manufacturing excellence and experience – production acumen we pass on to you. We are proud to own every step of our business – the innovation, administration, marketing, and manufacturing of our products – from conception to delivery across the globe.

Rapid Aid North America

TempAid’s head office and North American production facilities are located in Mississauga, Ontario, Canada.  This centralized region provides an excellent distribution point to reach customers throughout North America. It also assures production is reliable, timely, and flexible as our domestic capabilities allow us to react quickly to changes in your business, giving you peace of mind and quality assurance other foreign providers cannot offer.


Rapid Aid China

Our wholly-owned and Canadian-managed operation in Danyang, Jiangsu, China, is hard at work, delivering millions of units per month, all from a state-of-the-art facility that exceeds international standards. Our relationships with suppliers, logistics, and government, built up over the last 12 years in this region, have helped us to continue improving our delivery times, costs, and quality.

Rapid Aid Vietnam

As product demand has increased, so did our need for another manufacturing and distribution facility in Asia.  In 2019 we opened a 42,000 sq. ft facility in Hai Phong, Vietnam. This facility, much like our facility in China, delivers millions of units per month to meet growing demands. It also allows for optimal pricing for cost-conscious customers.

Supervised by deeply experienced Canadian, Chinese, and Vietnamese management, our cross-cultural teams work seamlessly together, enhanced by our English, Mandarin, and Vietnamese speaking staff on both sides of the Pacific.

Our Commitment to Quality and Compliance

Our products are guaranteed to be of the highest quality and, above all, safe. Run by a dedicated, experienced and knowledgeable in-house QA and regulatory staff, the team ensures quality, safety, and controls across the organization.

  • We conduct social compliance and quality audits to meet and exceed the needs of our large reputable customer base of medical, retail, food, and logistics clients.
  • The company regularly surpasses the audit requirements of regulatory organizations such as the FDA, Health Canada, ISTA and ISO.
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Manufacturing Excellence

Since we manufacture in both North America and Asia, we are well-versed in the regulatory and quality control environments for medical device and food manufacturers worldwide. This assures every product we make complies with strict international standards for safety and quality.

  • Class 1 FDA registered medical device manufacturer – Health Canada licensed.
  • Class I and II A CE marked product lines.
  • ISO 13485 certified.
  • Site license for natural health products.
  • European Authorized Representative in the UK and MHRA Registered.

All products are Ammonium-Nitrate free (Urea and Urea blend) and comply with Government of Canada Restricted Components Regulations (“RCR”).

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